TSB

TSB’s heritage reaches back to 1810 and the modern standalone bank relaunched in 2013. It serves about 5 million customers.TSB won What Mortgage’s Best Direct Lender for a fifth straight year in 2025 and Best Fixed-Rate Lender; it is the UK’s 11th-largest mortgage bank.

TSB money guides

Bank-specific 2026 guides for TSB, focused on costs, rates, borrowing and practical account decisions.

2026 BANK GUIDETSB current accounts: fees, rewards and everyday value↗2026 BANK GUIDETSB account switching: CASS, payments and checks↗2026 BANK GUIDETSB savings accounts: rates, access and fixed-term trade-offs↗2026 BANK GUIDETSB mortgages: why its direct-lender awards do not replace your own rate comparison↗2026 BANK GUIDETSB personal loans and credit cards: how to compare borrowing costs↗2026 BANK GUIDETSB fraud checks and payment blocks: what to do when a transfer is stopped↗

TSB guides by topic

Each section below contains at least two bank-specific guides. Where TSB already had more relevant guides, they are retained.

Cash & Branches

2 guides

CASH & BRANCHESTSB cash deposit limits and fees 2026: pay-in rules↗CASH & BRANCHESTSB ATM cash problem: charged, declined or no cash↗

Payments & Transfers

2 guides

PAYMENTS & TRANSFERSTSB bank transfer limits and fees 2026: pending payments↗PAYMENTS & TRANSFERSTSB payment sent to the wrong account or blocked↗

Accounts

2 guides

ACCOUNTSTSB current accounts: fees, rewards and everyday value↗ACCOUNTSTSB account switching: CASS, payments and checks↗

Cards

2 guides

CARDSTSB lost or stolen card: immediate steps to take↗CARDSTSB card payment dispute 2026: chargeback, refunds and fees↗

Problems & Complaints

2 guides

PROBLEMS & COMPLAINTSTSB complaint compensation and refunds 2026↗PROBLEMS & COMPLAINTSTSB frozen or closed account 2026: money access, fees and complaints↗

Security

2 guides

SECURITYTSB fraud checks and payment blocks: what to do when a transfer is stopped↗SECURITYTSB phishing scam refund 2026: fake calls, texts and recovery↗

Digital Banking

2 guides

DIGITAL BANKINGTSB banking app limits and login problems 2026↗DIGITAL BANKINGTSB digital banking limits and controls 2026↗

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Useful UK banking guides for TSB customers

These are general UK banking guides, not provider-specific product recommendations. Use them for the process, then check the bank’s own current limits, fees and terms.

8 guides

OPEN A BANK ACCOUNT ONLINEOpening a UK bank account online: prepare the checks↗SWITCHING CURRENT ACCOUNTSDirect Debits during a current account switch: what moves↗FASTER PAYMENTSFaster Payments timing: when to wait and when to act↗PENDING BANK TRANSFERSPending bank transfer: what the status really means↗LARGE CASH DEPOSITSPreparing evidence for a large cash deposit: what to check before you act↗IDENTITY VERIFICATION PROBLEMSBank identity verification failed: what to check next↗FRAUD-REVIEW PAYMENT BLOCKSBank transfer blocked for fraud review: what to expect↗BANK COMPLAINTS AND THE EIGHT-WEEK RULEUK bank complaint deadlines: the eight-week rule explained↗

Before you act

Bank limits, fees, eligibility and product terms can change. For a TSB-specific decision, confirm the live details in the bank’s official app, website or account documents before moving money or closing an account.